Refund Policy


We offer a 100% money back guarantee!

Returns
If you're not completely satisfied with your purchase, we offer a refund or exchange. This policy lasts for 30 days.

Please note: perishable goods such as food cannot be returned.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
If you wish to exchange a damaged item for the same item, send us an email at Team@TheAlohaMarket.com and send your item to: PO Box 4868 Kailua Kona Hawaii US 96740.

Shipping
To return your product, you should mail your product to: The Aloha Market Kona, PO Box 4868, Kailua Kona, Hawaii US 96740
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.